IIS ANALYSIS & IMPLEMENTATION LIMITED
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eBUSINESS SOLUTIONS
  • Website, Blog design & e-Commerce Retails Solutions
  • Graphics design, Brochure & Flyers
  • Video Editing and Production
  • Online and Television Advertising
  • Social Media Optimization
  • Digital Marketing
  • Point of Sales (PoS)
DIGITAL TECHNOLOGY  
  • Cloud Computing
  • Software and Hardware Solutions
  • PC and Networking
  • CCTV and Access Control Installation
CUSTOMER ENGAGEMENT SOLUTIONS 
  • Customer Relationship Mamnagement
  • Customer Experience and Journey Mapping Solutions
  • Product(s) Unveiling and Promotion
  • Mystery Shopping and Advocacy
  • Setup and Management of Helpdesk, Front desk and Call center
CUSTOMER SERVICE TRAINING COURSES
  • Dealing with Difficult Customers Training
  • Customer Service Refresher Training
  • Telephone Customer Service Training
  • Front Desk Training
  • Help Desk Agent Training
  • Client Services Training
  • Call Center Agent Training
  • Hospitality and Guest Relations Training
  • Service Skills for Housekeepers Training
  • Healthcare Customer Service Training
  • Documenting Customer Concerns Training
  • Managing Customer Feedback Training
  • Branded Service Training
  • Customer Service Communication Skills Training
 

 

  Our History

IIS Analysis & Implementation Ltd was incorporated on the 26th January, 2009 as a private limited liability company. We are a complete business support professional. We provide local authorities, businesses and home users with an alternative approach to how they handle their information technology infrastructure solutions and business management process.

Our Goal
Increase customer satisfaction by meeting and exceeding expectation by providing our customer first class solution

Mission Statement

We want to create the best customer experience across all businesses and industries in Nigeria, reduce cost through continuous, effective improvement and utilization of technology in terms of process and systems integration.


Vission

To be the leader in business services delivery and strategic management, using information technology as tool to inspire and implement business solutions




  Value

Our value (F.A.I.R.) is our advantage. We deliver our services with respect to law and giving 100% satisfaction to the customers. “We are committed to excellence in everything we do; we are passionate about achieving result that exceeds customer expectations”.



 Flexibility

Scalable. We provide cost effective options for different customer’s requirement

Accountability

We accept responsibility and held ourselves accountable for our services.

Integrity

We are honest and dependable. We operate with integrity and quality without any compromise. We do what we say we will do.

Reliability

100% QoS (Quality of Service) is our primary concern. Our services are reliable and we stand by it.

       
 





   
  For further information  email us
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