IIS ANALYSIS & IMPLEMENTATION LIMITED
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eBUSINESS SOLUTIONS
  • Website, Blog design & e-Commerce Retails Solutions
  • Graphics design, Brochure & Flyers
  • Video Editing and Production
  • Online and Television Advertising
  • Social Media Optimization
  • Digital Marketing
  • Point of Sales (PoS)
DIGITAL TECHNOLOGY  
  • Cloud Computing
  • Software and Hardware Solutions
  • PC and Networking
  • CCTV and Access Control Installation
CUSTOMER ENGAGEMENT SOLUTIONS 
  • Customer Relationship Mamnagement
  • Customer Experience and Journey Mapping Solutions
  • Product(s) Unveiling and Promotion
  • Mystery Shopping and Advocacy
  • Setup and Management of Helpdesk, Front desk and Call center
CUSTOMER SERVICE TRAINING COURSES
  • Dealing with Difficult Customers Training
  • Customer Service Refresher Training
  • Telephone Customer Service Training
  • Front Desk Training
  • Help Desk Agent Training
  • Client Services Training
  • Call Center Agent Training
  • Hospitality and Guest Relations Training
  • Service Skills for Housekeepers Training
  • Healthcare Customer Service Training
  • Documenting Customer Concerns Training
  • Managing Customer Feedback Training
  • Branded Service Training
  • Customer Service Communication Skills Training
 

 



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IIS Analysis & Implementation Ltd specializes in customer service and experience management, web design and training since 2009. We pride ourselves on setting up our clients for success in CUSTOMER EXPERIENCE.
   
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