IIS ANALYSIS & IMPLEMENTATION LIMITED
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eBUSINESS SOLUTIONS, WEB DESIGN AND DIGITAL MARKETING
  • Website, blog design & e-Commerce Retails Solutions
  • Graphics design
  • Video Editing and Production
  • Television Advertising
  • Social Media Optimization
  • DigitalMarketing
  • Software Solutions
  • Cloud Computing and Computer Hardware Solutions
  • Point of Sales (PoS)
CUSTOMER SERVICE TRAINING COURSES
  • Dealing with Difficult Customers Training
  • Customer Service Refresher Training
  • Telephone Customer Service Training
  • Front Desk Training
  • Help Desk Agent Training
  • Client Services Training
  • Call Center Agent Training
  • Hospitality and Guest Relations Training
  • Service Skills for Housekeepers Training
  • Healthcare Customer Service Training
  • Documenting Customer Concerns Training
  • Managing Customer Feedback Training
  • Branded Service Training
  • Customer Service Communication Skills Training
 

 


MANAGEMENT CONSULTING

IIS Consulting solutions combine expertise and best practice with local experience and full implementation of local contents. At IIS, our Management Consulting Experts will undertake a thorough analysis on your business processes and strategies, and proffer advice that will bring positive returns on investment.  

We start with an assessment of your business technology and existing procedures and work with you to develop a business plan that scales with your business' growth.

We transform brands. We do this by listening to what your most important stakeholders are talking about, then put the right strategy and tactics in place to connect and engage them in meaningful ways.


Our services include:
  • Business Needs Analysis
  • Corporate Branding and Repositioning
  • Strategic and Operational Planning
  • Service Level Agreement (SLA) Handling
  • Project and Programme Management
  • Office Addministration
  • Outsurcing and Human Capital Management
  • Customer Strategy and Marketing
  • Executive Training
   
  For further information  email us
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