IIS ANALYSIS & IMPLEMENTATION LIMITED
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eBUSINESS SOLUTIONS
  • Website, Blog design & e-Commerce Retails Solutions
  • Graphics design, Brochure & Flyers
  • Video Editing and Production
  • Online and Television Advertising
  • Social Media Optimization
  • Digital Marketing
  • Point of Sales (PoS)
DIGITAL TECHNOLOGY  
  • Cloud Computing
  • Software and Hardware Solutions
  • PC and Networking
  • CCTV and Access Control Installation
CUSTOMER ENGAGEMENT SOLUTIONS 
  • Customer Relationship Mamnagement
  • Customer Experience and Journey Mapping Solutions
  • Product(s) Unveiling and Promotion
  • Mystery Shopping and Advocacy
  • Setup and Management of Helpdesk, Front desk and Call center
CUSTOMER SERVICE TRAINING COURSES
  • Dealing with Difficult Customers Training
  • Customer Service Refresher Training
  • Telephone Customer Service Training
  • Front Desk Training
  • Help Desk Agent Training
  • Client Services Training
  • Call Center Agent Training
  • Hospitality and Guest Relations Training
  • Service Skills for Housekeepers Training
  • Healthcare Customer Service Training
  • Documenting Customer Concerns Training
  • Managing Customer Feedback Training
  • Branded Service Training
  • Customer Service Communication Skills Training
 

 

IIS MANAGEMENT TEAM

IIS Analysis & Implementation Ltd.
is managed by a team of tested professional with huge experience in their chosen field.
 
  Adebowale Kehinde - Managing Director
Kehinde (THE PILLAR) is a result oriented project manager with 10 years’ quality work experience in the oil and gas industry. A graduate of Computer Engineering and certified project management professional. She has proven results in compliance management, business analysis, project management, process design and improvement, team leadership and client support.
     
  Olusegun Ige (MCP) - Head, Operations (Business Services & Customer Experience Expert)
Olusegun Ige, a Microsoft Certified Professional, an expert in service delievry management, holds a degree in  Electronics and Computer Engineering, certificates in customer service, Business conduct and ethics, and Information Risk Management. He has over ten years of diversified working experience spanning across IT management, administration and customer service, particularly in the IT technical services, Oil and Gas, Hospitality and telecoms.

     
Jide Olukotun - Director Professional Services & Enterprise Architecture
Jide is a seasoned IT professional. He had his first degree at Lagos state University as a graduate of Electronic and Computer Engineering, MSc Degree in Electronic and Electrical Engineering at University of Glasgow, UK. He is a member of the Institute of Engineering and Technology (IET) and a Certified Oracle, Cisco and Microsoft Professional, he has worked in various establishments both in Nigeria and abroad. His contributions both in time and ability in ensuring success of the company are invaluable.
     
Yomi Onileowo   Yomi Onileowo – Manager IT Infrastructure
Mr. Yomi Onileowo is a graduate of Electronic and Computer Engineering from Lagos State University. He is a Microsoft Certified Professional with a solid background in server deployment and administration. A member of many professional bodies. He has worked with many leading firms, both locally and internationally, during which he attended many courses in ICT and Project Management.
     
  Jimoh Olalekan Taofik - Financial Controller  
Olalekan is a graduate of Accounting from Ogun State Polytechnic, He has a wide experiencve that span across insurance and finacial management. He worked with law De Union and Rock before joining IIS Analysis with over 10 years of work experience.
     
   
   
  For further information  email us
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