IIS ANALYSIS & IMPLEMENTATION LIMITED
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eBUSINESS SOLUTIONS, WEB DESIGN AND DIGITAL MARKETING
  • Website, blog design & e-Commerce Retails Solutions
  • Graphics design
  • Video Editing and Production
  • Television Advertising
  • Social Media Optimization
  • DigitalMarketing
  • Software Solutions
  • Cloud Computing and Computer Hardware Solutions
  • Point of Sales (PoS)
CUSTOMER SERVICE TRAINING COURSES
  • Dealing with Difficult Customers Training
  • Customer Service Refresher Training
  • Telephone Customer Service Training
  • Front Desk Training
  • Help Desk Agent Training
  • Client Services Training
  • Call Center Agent Training
  • Hospitality and Guest Relations Training
  • Service Skills for Housekeepers Training
  • Healthcare Customer Service Training
  • Documenting Customer Concerns Training
  • Managing Customer Feedback Training
  • Branded Service Training
  • Customer Service Communication Skills Training
 

 


TRAINING AND CONSULTING

CX Management

Training and coaching for frontline staff
team leaders and managers is integral to enabling them to improve customers’ experience.

We pride ourselves on setting up our clients for success in CUSTOMER EXPERIENCE.

By basing ourselves on the features demanded by larger companies, we have created innovative training modules that are now suitable to small and medium-sized companies.

Our expertise in customer experience management and training provided us with the knowledge to develop strategies that answer the needs of today's customers. These strategies allow you to:

  •  increase productivity
  • reduce the operating costs
  • increase customer satisfaction

Click here to download complete Training Guide and Course Overview

REGISTER FOR TRAINING - (Register Here)

  CUSTOMER SERVICE TRAINING COURSES
 
  • Dealing with Difficult Customers Training
  • Customer Service Refresher Training
  • Telephone Customer Service Training
  • Front Desk Training
  • Help Desk Agent Training
  • Client Services Training
  • Call Center Agent Training
  • Hospitality and Guest Relations Training
  • Service Skills for Housekeepers Training
  • Healthcare Customer Service Training
  • Documenting Customer Concerns Training
  • Managing Customer Feedback Training
  • Branded Service Training
  • Customer Service Communication Skills Training
 
   
  For further information  email us
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